Saturday, November 23, 2013

Ok West Elm, I'm Impressed!

So earlier this week, I posted about this runner I got from West Elm a few weeks back that was pretty off kilter.

I'd been waffling about whether or not to return it, even though it's obviously flawed. Mostly because it seemed like too big of a pain to find an open UPS drop place. First world problems, I know, right? Well anyway, after a little encouragement, I finally just sent them an email inquiry to see if this was typical of all of these rugs, or if mine was indeed messed up. (I guess I thought that perhaps they would rely on the handstamped nature of the rug as a reason? Like handmade imperfection? Which, uh, as a handmade maker I really try to avoid myself, so that seems silly even to me.)

Anyway, I was just using their online form so there wasn't a way to attach this photo (and I certainly didn't direct them to my blog, because who the h*ll am I?), but I offered to send it if they wanted to follow up. So yesterday, I actually got a personal phone call assuring me that no, that was definitely NOT normal - no photo needed. And not only could I exchange this item, which is now on final sale, but she was going to arrange for UPS to pick it up at my house AND provide a mailing label! Which honestly was another reason I hadn't done the exchange earlier - I would either have to wrestle with my home printer which is always out of ink somehow, or remember to print it at work which is impossible. (Oh lord, how lazy can I be?!?!) Then they'll have a new one to me in about a week!

I have to say, this has been one of the most pleasant customer service experiences I've ever had!

Tuesday, November 19, 2013


Madness is certainly an apt description of life of late. Madness is also how I might describe the decision to do 3 craft shows, 2 weeks apart, with 2 weeks of initial prep. And shall we also add in entirely new products? And we can't forget that the Etsy shop is in full swing of the holiday rush! These are all not bad problems to have in the scope of things though, that's for sure. Every spare moment it seems has been spent with busy hands, knitting, sewing, crocheting, oh boy, is my house a mess and have we ever been eating a lot of delivery food! And as it happens, otherwise occupied hands make for a blog full of crickets. I'm quite sure that I actually took a bunch more photos with my good camera with all intentions of blogging about them, but as it turns out I can't seem to connect any time to blog with access to those photos, so a few phone shots to catch up it is!

So here we have 2 new items that haven't yet made it into the Etsy shop, but did do the rounds at 2 of 3 craft fairs so far. The mug cozy is something that I initially thought was just cute and would be quick to whip up several of them in order to actually have some stock to offer at these shows. But wouldn't you know it....they actually work!?! I have a habit of making myself a cup of tea at work, getting distracted, and remembering it's there only to take a sip and it's gross and cold. This little wrap though actually keeps it warm for about 45 minutes and drinkable and not gross for an hour! Holy cow. So I hope to have some more of these ready to go in the shop before x-mas, as I think they would make a cute stocking stuffer. I also took time during the shows to keep crafting, and came up with these sweet little flowers. I sold them as hair clips, but I would love to add them to some hats - I think it could really "girl" up something like the newsboy hat. (Also, shellac manicures DO last a really long time without chipping! They also give you some mad noticeable grow-out if you find yourself without the time to properly remove it, haha)

This is unrelated to anything, but I ordered this rug from West Elm....and it's totally crooked on one side. I haven't decided if it bugs me enough to return or exchange it. I ordered it before it went down to the final sale price on the I think I could still exchange? It's not so bad laid out as is, with the crooked side toward the door. But I can't really rotate it (it's a runner) without that crooked part looking me in the eye, so I guess if I keep it, it just won't wear evenly. Which....for the $40 I spent....maybe that's ok? Maybe it's time to just get the rug pads out for it so it stops slipping all over the place and call it a day? And find a rug for the living room and stop living in musical rugs madness (that's a whole other story!).

One (of many) pairs of sweet little mittens going out the door. These have been crazy popular in the shop. I think I have 4 pairs to make in the next week!!

Oh boy. I shouldn't be sent to the store with no time limits.......

But I think it was worth it! I've started making these tote bags after discovering a miraculous source of those awesome, funky printed coffee sacks (and chocolate too! Those are coming!). I'm totally digging them. They are super roomy inside, big enough for a laptop, with all kinds of inside pockets for cords, and phone, and whatnot, with a magnetic clip on top to keep it all contained. The front and bottom are super durable burlap material, cut to include all the cool printing, and pre-washed and dried to soften them up. Then I made the back out of this soft fleece with some added interfacing for strength, tough cotton webbing for the straps, and contrasting lining fabric! So far these have been craft show exclusive, but after my last show on Dec. 7, I plan on listing anything left (and any more I'm able to make) in the shop as ready to ship items. Most of what I do knit-wise is made to order so that I can customize colors and sizes, but since these prints are unique, it's tough to do custom. Bright side though is that there's no lag time, so they would also make good x-mas gifts!


And finally, just some shots from this weekend that pretty much typify what I'm doing when I'm not here. Watching the rain, filling the house with fall scents (I love this "mountain lodge" candle from Yankee Candle - it is such a light scent that it smells like nothing in the sensory overload of the store, but is juuuust right when you get it home. I hate overpowering smells, even good ones!), and settling in with a hot cup of tea to work on more Etsy orders (that's a cottage slipper sock). At least until the end of naptime!